Service Status Page

6/12/2025

Incident Report for Lightspeed (U-Series)

Resolved

This incident has been resolved.

Posted Jun 12, 2025 - 19:17 EDT

Update

Our cloud providers have mitigated the issues and expect full recovery in less than an hour. We will continue to provide additional information as it becomes available.

Posted Jun 12, 2025 - 17:40 EDT

Monitoring

Our cloud provider's engineers are working to mitigate the issue. We have confirmation that services have recovered in some locations. We will continue to provide additional information as they become available.

Posted Jun 12, 2025 - 15:42 EDT

Investigating

We’re currently experiencing disruptions to our point of sale system due to an incident with our cloud provider. We will provide additional updates as they become available.

Posted Jun 12, 2025 - 15:13 EDT

This incident affected: U-Series POS App and HQ.