Upserve

Service Status Page

All Systems Operational
Upserve POS App and HQ Operational
Upserve Payments Operational
Upserve Inventory Operational
Upserve Support Operational
3rd Party Payment Partners Operational
Cardflight Operational
Chase Operational
First Data Datawire Operational
First Data Nashville Operational
First Data Rapid Connect Operational
TSYS Operational
3rd Party Gift Card Partners Operational
Opticard Operational
SwipeIT Operational
The Customer Connection (TCC) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 20, 2020

No incidents reported today.

Sep 19, 2020

No incidents reported.

Sep 18, 2020
Resolved - Our engineering team continues to observe restoration of normal operations for most merchants and Upserve services are now restored. For tips on coming out of offline mode visit https://rb.gy/9wv6cx
Sep 18, 21:39 EDT
Monitoring - Our engineering team has mitigated an issue causing some merchants to operate in offline mode.
We have observed merchants return to normal operations that had previously been operating in offline mode.
We will continue to monitor this issue before resolving. Offline Mode allows you to continue operating and collecting credit card payments. For further Support see help.upserve.com for Offline Mode support articles as well as Chat based support.
Sep 18, 20:47 EDT
Update - Our engineering team has identified an issue causing some merchants to operate in Offline Mode. Mitigation work is ongoing and most merchants have been restored to a connected status.
Offline Mode allows you to continue operating and collecting credit card payments. For further Support see help.upserve.com for Offline Mode support articles as well as Chat based support.
Sep 18, 20:08 EDT
Identified - Our engineering team has identified an issue causing some merchants to operate in Offline Mode. Mitigation work is now underway.
Offline Mode allows you to continue operating and collecting credit card payments. For further Support see help.upserve.com for Offline Mode support articles as well as Chat based support.
Sep 18, 19:14 EDT
Investigating - Upserve is currently receiving reports of venues operating in offline mode. Our Engineering team is investigating root cause. Please note offline mode allows you to continue operations including accepting payments. For further Support see help.upserve.com for Offline Mode support articles as well as Chat based support.
Sep 18, 18:39 EDT
Sep 17, 2020

No incidents reported.

Sep 16, 2020

No incidents reported.

Sep 15, 2020

No incidents reported.

Sep 14, 2020

No incidents reported.

Sep 13, 2020

No incidents reported.

Sep 12, 2020

No incidents reported.

Sep 11, 2020

No incidents reported.

Sep 10, 2020

No incidents reported.

Sep 9, 2020

No incidents reported.

Sep 8, 2020

No incidents reported.

Sep 7, 2020

No incidents reported.

Sep 6, 2020

No incidents reported.