Monitoring - A fix has been implemented and we are monitoring the results.
Jul 21, 2026 - 19:14 EDT
Jul 21, 2026 - 19:14 EDT
Identified - The issue has been identified and a fix is being implemented.
Jul 21, 2026 - 17:02 EDT
Jul 21, 2026 - 17:02 EDT
Investigating - The Upserve engineering team is aware of an issue affecting Upserve Inventory, including reporting and the inability to edit counts. A fix is in progress, and customers should begin seeing recovery over the next few hours. Until then, customers may continue to experience degraded performance. We'll post another update once the issue is fully resolved.
Jul 21, 2026 - 17:00 EDT
Jul 21, 2026 - 17:00 EDT
U-Series POS App and HQ
Operational
U-Series Payments
Operational
U-Series Inventory
Degraded Performance
U-Series Support
Operational
3rd Party Payment Partners
Operational
Cardflight
Operational
Chase
Operational
First Data Datawire
Operational
First Data Nashville
Operational
First Data Rapid Connect
Operational
TSYS
Operational
3rd Party Gift Card Partners
Operational
Opticard
Operational
SwipeIT
Operational
The Customer Connection (TCC)
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance