Upserve Status

Service Status Page

All Systems Operational

Upserve POS App and HQ Operational

Upserve Payments Operational

Upserve Inventory Operational

Upserve Support Operational

3rd Party Payment Partners Operational

Cardflight Operational

Chase Operational

First Data Datawire Operational

First Data Nashville Operational

First Data Rapid Connect Operational

TSYS Operational

3rd Party Gift Card Partners Operational

Opticard Operational

SwipeIT Operational

The Customer Connection (TCC) Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jun 18, 2021

No incidents reported today.

Jun 17, 2021

No incidents reported.

Jun 16, 2021

No incidents reported.

Jun 15, 2021

No incidents reported.

Jun 14, 2021

No incidents reported.

Jun 13, 2021

No incidents reported.

Jun 12, 2021

No incidents reported.

Jun 11, 2021

No incidents reported.

Jun 10, 2021

No incidents reported.

Jun 9, 2021

Chat-Based Support Outage

Resolved - Upserve's Technical Operations team has confirmed that the changes made to the chat-based support system were successful and chat-based support is now fully functional. Upserve platform infrastructure is, has, and remains 100% functional.
Jun 9, 15:54 EDT

Monitoring - Our 3rd party chat service provider has implemented changes and has observed improved performance and restoration of services. We will continue to monitor to ensure service is reliably restored. Our support team remains available via phone at (855) 664-3887. Upserve platform infrastructure remains 100% functional.
Jun 9, 14:55 EDT

Identified - Upserve's Technical Operations team has identified the issue with chat-based support. Our 3rd party chat service provider is implementing changes to restore service, and we will continue to monitor until service is fully restored. Our support team remains available via phone at (855) 664-3887. Upserve platform infrastructure remains 100% functional.
Jun 9, 14:12 EDT

Investigating - Upserve's Technical Operations team is actively investigating reports of connectivity issues with chat-based support. Our support team remains available via phone at (855) 664-3887. Upserve platform infrastructure remains 100% functional.
Jun 9, 13:54 EDT

Jun 8, 2021

No incidents reported.

Jun 7, 2021

No incidents reported.

Jun 6, 2021

No incidents reported.

Jun 5, 2021

No incidents reported.

Jun 4, 2021

No incidents reported.