Upserve Status

All Systems Operational

U-Series POS App and HQ Operational

U-Series Payments Operational

U-Series Inventory Operational

U-Series Support Operational

3rd Party Payment Partners Operational

Cardflight Operational

Chase Operational

First Data Datawire Operational

First Data Nashville Operational

First Data Rapid Connect Operational

TSYS Operational

3rd Party Gift Card Partners Operational

Opticard Operational

SwipeIT Operational

The Customer Connection (TCC) Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jul 25, 2026

No incidents reported today.

Jul 24, 2026

07/22/2026 Upserve Inventory Degradation

Resolved - We believe this incident to be resolved, and the Upserve Inventory system to be working normally at this time.

However, the root cause of the incident resulted in inconsistent counts data and missing purchase order updates for some customers during the impacted period.

We highly recommend that customers cross-reference supplier-provided invoices for orders received or placed since July 14th. We also recommend performing a fresh count to ensure those values are accurate.

If you continue to experience discrepancies after completing these steps, please contact our Support team with relevant details, including the approximate date and time of the expected update and any supporting documentation (such as invoices or screenshots), so we can investigate further.
Jul 24, 17:38 EDT

Investigating - The Upserve engineering team is aware of an issue affecting Upserve Inventory, including reporting and the inability to edit counts. A fix is in progress, and customers should begin seeing recovery over the next few hours. Until then, customers may continue to experience degraded performance. We'll post another update once the issue is fully resolved.
Jul 23, 15:11 EDT

Jul 23, 2026

Jul 22, 2026

07/21/2026 Upserve Inventory Degradation

Resolved - This incident has been resolved.
Jul 22, 18:10 EDT

Monitoring - A fix has been implemented and we are monitoring the results.
Jul 21, 19:14 EDT

Identified - The issue has been identified and a fix is being implemented.
Jul 21, 17:02 EDT

Jul 21, 2026

Jul 20, 2026

No incidents reported.

Jul 19, 2026

No incidents reported.

Jul 18, 2026

No incidents reported.

Jul 17, 2026

No incidents reported.

Jul 16, 2026

No incidents reported.

Jul 15, 2026

No incidents reported.

Jul 14, 2026

No incidents reported.

Jul 13, 2026

No incidents reported.

Jul 12, 2026

No incidents reported.

Jul 11, 2026

No incidents reported.