Upserve Status

Service Status Page

All Systems Operational

Upserve POS App and HQ Operational

Upserve Payments Operational

Upserve Inventory Operational

Upserve Support Operational

3rd Party Payment Partners Operational

Cardflight Operational

Chase Operational

First Data Datawire Operational

First Data Nashville Operational

First Data Rapid Connect Operational

TSYS Operational

3rd Party Gift Card Partners Operational

Opticard Operational

SwipeIT Operational

The Customer Connection (TCC) Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Feb 17, 2019

No incidents reported today.

Feb 16, 2019

No incidents reported.

Feb 15, 2019

No incidents reported.

Feb 14, 2019

No incidents reported.

Feb 13, 2019

No incidents reported.

Feb 12, 2019

Upserve Point of Sale Connectivity Issue

Resolved - Since our last update, previously affected merchants have continued to operate normally, and this connectivity incident is resolved.

If you have any questions, please contact our support team via chat in-app or at help.upserve.com.
Feb 12, 04:13 EST

Monitoring - Our engineering team has mitigated an issue causing a small number of merchants to operate in offline mode.

We have observed merchants return to normal operations that had previously been operating in offline mode.

We will continue to monitor this issue before resolving.

If you have any questions, please contact our support team via chat in-app or at help.upserve.com.
Feb 12, 04:03 EST

Identified - Our engineering team has identified an issue causing a small number of merchants to operate in Offline Mode. Resolution work is now underway.

Offline Mode allows you to continue operating and collecting credit card payments. More on offline mode here: http://bit.ly/bcomode.
Feb 12, 03:13 EST

Investigating - Our engineering team is investigating connectivity issues causing a small number of Upserve Point of Sale terminals to be in Offline Mode.

Offline Mode allows you to continue operating and collecting credit card payments. More on offline mode here: http://bit.ly/bcomode.
Feb 12, 03:04 EST

Feb 11, 2019

No incidents reported.

Feb 10, 2019

No incidents reported.

Feb 9, 2019

No incidents reported.

Feb 8, 2019

No incidents reported.

Feb 7, 2019

No incidents reported.

Feb 6, 2019

No incidents reported.

Feb 5, 2019

No incidents reported.

Feb 4, 2019

No incidents reported.

Feb 3, 2019

No incidents reported.