Lightspeed (U-Series) Status

Service Status Page

All Systems Operational

U-Series POS App and HQ Operational

U-Series Payments Operational

U-Series Inventory Operational

U-Series Support Operational

3rd Party Payment Partners Operational

Cardflight Operational

Chase Operational

First Data Datawire Operational

First Data Nashville Operational

First Data Rapid Connect Operational

TSYS Operational

3rd Party Gift Card Partners Operational

Opticard Operational

SwipeIT Operational

The Customer Connection (TCC) Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jun 1, 2023

No incidents reported today.

May 31, 2023

No incidents reported.

May 30, 2023

No incidents reported.

May 29, 2023

No incidents reported.

May 28, 2023

No incidents reported.

May 27, 2023

No incidents reported.

May 26, 2023

No incidents reported.

May 25, 2023

No incidents reported.

May 24, 2023

No incidents reported.

May 23, 2023

No incidents reported.

May 22, 2023

No incidents reported.

May 21, 2023

No incidents reported.

May 20, 2023

No incidents reported.

May 19, 2023

Syncing Issues - 5/19/2023

Resolved - Our engineering team has applied a resolution related to syncing issues on the Point of Sale and HQ. All systems at this time should be operational.

If you have any questions, please contact our support team via chat in-app or at help.upserve.com.
May 19, 11:55 EDT

Update - We are continuing to mitigate syncing issues on the Point of Sale and HQ. This may cause degraded performance for loading reports and receiving Online Orders. We're actively working towards a resolution.

If you have any questions, please contact our support team via chat in-app or at help.upserve.com.
May 19, 11:05 EDT

Identified - Our engineering team has identified issues with syncing on the Point of Sale and HQ. This may cause degraded performance for loading reports and receiving Online Orders. We're actively working towards a resolution.

If you have any questions, please contact our support team via chat in-app or at help.upserve.com.
May 19, 10:37 EDT

May 18, 2023

No incidents reported.