Upserve

Service Status Page

All Systems Operational
Upserve POS App and HQ   Operational
Upserve Payments   Operational
Upserve Inventory   Operational
Upserve Support   Operational
3rd Party Payment Partners Operational
Cardflight   Operational
Chase   Operational
First Data Datawire   Operational
First Data Nashville   Operational
First Data Rapid Connect   Operational
TSYS   Operational
3rd Party Gift Card Partners Operational
Opticard   Operational
SwipeIT   Operational
The Customer Connection (TCC)   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 17, 2019

No incidents reported today.

Feb 16, 2019

No incidents reported.

Feb 15, 2019

No incidents reported.

Feb 14, 2019

No incidents reported.

Feb 13, 2019

No incidents reported.

Feb 12, 2019
Resolved - Since our last update, previously affected merchants have continued to operate normally, and this connectivity incident is resolved.

If you have any questions, please contact our support team via chat in-app or at help.upserve.com.
Feb 12, 04:13 EST
Monitoring - Our engineering team has mitigated an issue causing a small number of merchants to operate in offline mode.

We have observed merchants return to normal operations that had previously been operating in offline mode.

We will continue to monitor this issue before resolving.

If you have any questions, please contact our support team via chat in-app or at help.upserve.com.
Feb 12, 04:03 EST
Identified - Our engineering team has identified an issue causing a small number of merchants to operate in Offline Mode. Resolution work is now underway.

Offline Mode allows you to continue operating and collecting credit card payments. More on offline mode here: http://bit.ly/bcomode.
Feb 12, 03:13 EST
Investigating - Our engineering team is investigating connectivity issues causing a small number of Upserve Point of Sale terminals to be in Offline Mode.

Offline Mode allows you to continue operating and collecting credit card payments. More on offline mode here: http://bit.ly/bcomode.
Feb 12, 03:04 EST
Feb 11, 2019

No incidents reported.

Feb 10, 2019

No incidents reported.

Feb 9, 2019

No incidents reported.

Feb 8, 2019

No incidents reported.

Feb 7, 2019

No incidents reported.

Feb 6, 2019

No incidents reported.

Feb 5, 2019

No incidents reported.

Feb 4, 2019

No incidents reported.

Feb 3, 2019

No incidents reported.