Lightspeed (U-Series) Status

Service Status Page

Offline Mode

Incident Report for Lightspeed (U-Series)

Resolved

We have observed merchants that had previously been operating in offline mode have returned to normal operation, and this connectivity incident is resolved.

If you have any questions, please contact our support team via chat in-app or at help.upserve.com 24/7. Thank you.

Posted Aug 25, 2022 - 08:54 EDT

Investigating

Our engineering team continues to investigate connectivity issues and your Upserve Point of Sale may be in offline mode.

Offline Mode allows you to continue operating and collecting credit card payments. More on offline mode here: https://help.upserve.com/s/article/Internet-Connectivity-Issues-Android-Tableside

Posted Aug 25, 2022 - 08:42 EDT

This incident affected: U-Series POS App and HQ.