8/19/2026 Elevated Online Ordering Errors

Incident Report for Upserve

Resolved

The Upserve engineering team has resolve an issue causing an increase in Online Ordering errors. If you are experiencing any issues with Online Ordering, please contact support.

Posted Aug 19, 2026 - 15:15 EDT

Investigating

The Upserve Engineering team has identified an issue causing an increase in Online Ordering errors. Our team is investigating the cause and will update once more information is available.

Posted Aug 19, 2026 - 14:10 EDT

This incident affected: U-Series POS App and HQ and U-Series Payments.