6/16/2023 Database Maintenance

Service Status Page

Incident Report for Lightspeed (U-Series)

Resolved

This incident has been resolved.

Posted Jun 16, 2023 - 09:05 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 15, 2023 - 17:35 EDT

Investigating

U-Series is undergoing scheduled database maintenance between 3:00 AM-5:00 AM EDT on Friday, June 16th 2023. Impact of this maintenance should be minimal, but customers may experience a brief lapse in POS connectivity during this time. This should last no more than 20 minutes and will resolve on its own.

To review best practices while operating in Offline Mode please visit https://help.upserve.com/s/article/Internet-Connectivity-Issues-Android-Tableside

Posted Jun 15, 2023 - 17:34 EDT

This incident affected: U-Series POS App and HQ and U-Series Payments.